Our Client Reviews
Quick and reliable server!
Incredibly fast on-site response! Thank you for getting my office back up and running.
Kristal and Ryan are awesome. They go the extra mile! I highly recommend Computek there is no one better.
The staff at Computek are knowledgeable and quick to reply to our service requests. They were instrumental in our migration to new software and systems. Pricing for new hardware was also reasonable and customized to our needs! HIGHLY RECOMMEND!
Computek took my downed server the Pro Support had expired on and got it back up and running with no data loss in a very quick amount of time. They are a very skilled Dell Partner and Kristal has many years of expertise.
We have been a client of theirs for over 10 years. With today’s marketplace it is essential to have a cybers security company and IT company at your back 24/7. They are both and have kept us safe and up-to-date on our IT needs as we have developed and grown in our commercial real estate industry. Anyone would be well taken care of if they chose Computek!
Don Quick & Associates, Inc. and D. Quick Commercial Management, Inc. located in Round Rock, Texas and Williamson County Texas have clients of Computek for over 14 years. We are a Commercial Real Estate company dealing with Retail and Office Leasing & Sales, Commercial, Industrial and Property Management as one of, if not the, largest Commercial Real Estate firm in Williamson County. Meeting the needs of busy agents, brokers and office staff who work round the clock requires many levels of support. No only do they present to the public a professional appearance it is of their utmost concern that we are fully operational. The IT knowledge that Computek gives us and the background support for entire system, including our copier/printing devices and even telephone systems is superb. You could not ask for a better firm to do business with and personally connect with their staff!
I can’t say enough about the staff and Computek. The service they’ve provided our business for the past 7 years is the absolute BEST. Always prompt, always professional, and always proactive – the experts at Computek take care of the IT so we can take care of our business.
We’ve been very satisfied. Computek is extremely knowledgeable and maintains expertise of our systems. We enjoy a great rapport with them and find them fun to work with. They have the resources necessary to stay well connected and on top of developments in I.T. Computek has truly become integral to our success.
I took my computer to Computek based on referrals from other people that had previously worked with Kristal. Computek was known for great customer service. Not only was the customer service outstanding but they fixed my slow computer which eliminated a large expense of having to purchase a new computer. My computer continues to work to this day! They are fast, dependable and know what’s going on. I really like that I can call them and they know who I am.
Computek is a wonderful IT support company. We do not employ an IT person at our clinic, so our knowledge is limited when changes and updates need to happen. Kristal was an invaluable resource when we went from a paper driven practice to a paper-less practice with the addition of our digital x-ray. She is very knowledgeable about not only computers and networks, but also bookkeeping practices, compliance requirements and the medical software world. She recently helped us install a new server and computer network system. We transition into a new VetClinic software as well as had an upgrade in our QuickBooks. She made sure it was seamless and tied into the network properly. I recommend Computek for many reasons, but mostly because Kristal’s work ethic is honest and knowledgeable to our extreme satisfaction. Animal Hospital of Georgetown is her number one fan!
When we moved our business to Georgetown in 2003, Computek was recommended to us as Kristal was the “only person” they knew who was consistent in her ability to solve all computer challenges. Kristal has never failed us – not once. Kristal has an uncanny memory that she can call on to remind us of issues that we have had or problems she has solved for us going back 10 years! We have sold our business but continue to retain Computek for all of our personal computer questions and problem solving. I can only repeat what we were told 10 years ago… “Kristal is the ONLY person we know that we can depend on to solve any and all computer challenges.”
We needed an experienced IT company to install our business network and were referred to Computek due to their great reputation and references. Kristal made our conversion process painless. She demonstrated a great expertise with our system and worked as if it were her own business and assets. She set up our entire network, from individual workstations to computer labs and included all necessary upgrades. All of the conversions were done in a very professional and prompt manner with as little inconvenience as could be expected. Computek has a knowledgeable staff and our experiences with them have always been successful and pleasant!
Computek was referred to us by a data cabling company that we hired as we modernized our business and were in the construction expansion process. Undoubtedly, Computek was the best solution for our IT issues. Computek revamped our existing network to work more efficiently and reliably and to have room for future growth; setting up the connectivity for our new computer controlled milling machine and then implementing a system for backing up and protecting our data. Computek will give you real world answers to your real world issues and those answers will be straight, to the point and always with an eye toward protecting your company’s bottom line. We don’t make any kind of IT changes without the assistance and advice of Computek.
Initially I went to Computek to clean up my computer. I had heard good things about them and that their reputation was highly regarded. Kristal was a genuinely nice person who was extremely professional and they had very competitive repair rates. I was impressed with the helpful attitude of the staff; they were genuinely interested in my computer problems and servicing my needs! Computek did a great job fixing my computer and made great recommendations so I’ve returned over the years for additional services such as virus removal and software issues. I have always been pleased with the quality of work and knowledgeable, personable service. Since going to Computek, I’ve had happier computers and fewer trips to get my computers fixed. Another great thing is that they stand behind all of their work! I would recommend them to anyone who owns a computer!
I had a bunch of computer issues such as a hard drive that crashed among other things. Computek was able to quickly recommend and order a new computer for me. They recovered all of the files that were vital for my business to continue and at the fast pace that I am accustomed to! They even provided me a loaner computer, free of charge, while my data was being recovered and my new system was waiting to be delivered, I was able to get back up and running with email in no time. The new computer was a great upgrade and the support that they provided to me while I learned the new operating system changes was outstanding! I look forward to working with Computek in the future on any computer problems that may come up. I was extremely happy with the service and how quickly they got me up and running! Their support has been instrumental to my business success. I can’t thank Computek enough!
Most of the products we sell and service connect to our customer’s computer networks. To properly connect their equipment we often work closely with a company’s IT department or contracted IT support person. When connecting to a network that was set up or managed by Computek, we always knew that the install process would be smooth and painless because all of the details about the network were organized and carefully thought out. After 20 years in business, we were preparing to transition to a new server based service program and we knew that we needed the insight of a computer and IT specialist. After seeing the quality work that Computek had done for our joint customers in the field, we contacted Kristal to help us evaluate and determine what our office needed to properly run our new service program. The experience and knowledge that Computek brought to the table was critical. There’s no doubt in our minds that we made the right choice when choosing Computek and we can unreservedly recommend them to any business large or small!
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